A question of perspective

Change often begins with tension, friction or conflict. This happens when people get annoyed with each other, for example because of a different point of view or behavior. The other person says or does something that you do not find appropriate.

The cause is often underlying structures or processes that no longer match. Working together to search for the sources of your anger can lead to answers and a new shared perspective.

Business mediation

In business environments, business mediation is often a gentle tool to start moving forward again. Together, we look at the nature of the conflict, the stage, scope

and hierarchical relationships. The goal is to work together to resolve the conflict and take a new direction.

Approach

I am a certified business mediator and will take responsibility for the proces.  Together we will go through the following steps.

Step 1 INVENTIZE
We circumvent the conflict. What is the situation and who is involved?

Step 2 ANALYZE
We highlight the topics. What are the positions and their backgrounds?

Step 3 RESEARCH
We identify change options. Which are the alternatives to the current situation?

Step 4 AGREE
We agree one or more solutions together. With what and how does the conflict end?

Step 5 DEVELOP
We design structural changes and implement them. How do you prevent conflicts in the future?

A new direction

Change on the go® in the field

Initial situation Two directors get stuck. Their visions about the company’s future strategy determination seems to be increasingly diverging.

Approach LANZ starts with individual exploratory talks. Emphasis is placed on the process and the expectations back and forth. Subsequently LANZ maps out with everyone what is important to her or him. The joint meeting takes place after two preparatory meetings. Each director shares the topics which matter to her of him and, under supervision, discuss the backgrounds and views.

LANZ mirrors, sharpens, keeps asking questions. The parties are gradually taking over control of the conversation. The tension fades away.

Result By reflecting in a structured and candid way, understanding is created for each other. The involved persons are again able to unite points of view and to set out lines in which both the group and the individual can agree.

Net time investment customer 4 sessions to restore a constructive balance. 1 semi-annual maintenance session.

Contact us

    change
    on the go ® .Meet

    Lanz Organisatie & Advies BV
    Van Pallandtstraat 45
    NL • 6814 GN Arnhem

    +31 (0)6 2096 3032
    alex@lanz.org
    lanz.org | changeonthego.org
    KvK Arnhem: 50588664
    BTW: NL 8228 22623 B01

    Proclaimer
    LANZ is responsible for the content of this website and does its utmost to display all information correctly and completely. Is something not correct or is something not working properly? Then let me know and send me an email. I would like to search together for a good solution.

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